When it comes to choosing a natural gas provider, the options can feel overwhelming. That’s why consumer investigator Dale Cardwell is proud to count True Natural Gas among his TrustDALE certified partners.

“Gas is gas,” says Leslie Marlor, President of True Natural Gas. “All of the marketers are providing the same product. What we try to do is make a difference in how we serve our customers—with real, honest, straightforward pricing.”

True Natural Gas sets itself apart by offering transparent rates with no gimmicks. Prices are posted on the 5th of every month with the Public Service Commission and are also available on their website, so customers always know what to expect.

But the difference doesn’t stop at pricing.

Exceptional Customer Service

True Natural Gas takes pride in building a customer-first culture. That means hiring people with strong character and real experience in customer service. According to Marlor, being an excellent listener is the most important qualification.

“We trust our team to solve problems,” she says, “and that trust is earned through great communication and care.”

As a subsidiary of Coweta-Fayette EMC, the company is also backed by a wealth of energy knowledge and resources. This deep well of expertise helps the team constantly brainstorm and implement ways to improve the customer experience.

Once You’re a Customer, You’re Family

True Natural Gas doesn’t just see customers as accounts—they see them as part of their extended family. And once you're in, they’re committed to taking care of you with the same honesty and integrity they’ve become known for.

That commitment is one reason Dale Cardwell confidently recommends them as the only natural gas provider he stands behind. And when you sign up through TrustDALE.com, you’re covered by Dale’s free $10,000 Make-It-Right Guarantee—an extra layer of peace of mind.