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Customer Resources

Download the handbook, safety information, and other documents True Natural Gas provides to customers.

Account & Billing

Customer Handbook
Everything you need to know about your True Natural Gas service and account.
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Understanding Your Bill
A guide to reading your monthly natural gas bill.
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Terms of Service
The terms and conditions that govern your service agreement.
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Safety & Assistance

AGL Safety Insert (English)
Atlanta Gas Light safety information, provided each quarter.
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AGL Safety Insert (Spanish)
Información de seguridad de Atlanta Gas Light, en español.
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Senior Energy Assistance Application (English)
AGL low-income senior energy assistance program application.
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Senior Energy Assistance Application (Spanish)
Solicitud del programa de asistencia energética para personas mayores de AGL.
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