If I have questions concerning my bill, whom do I call?
How often will I receive a bill?
What charges will appear on my bill?
What are AGL base charges, and why do I have to pay them?
How is the AGL base rate calculated?
I recently enrolled and received my first bill for seven days of service, with a full base charge. On my next bill, it appears that I’m being billed again for a base charge. Was I billed a base charge twice for the same month of service?
Is there a late payment fee?
If I miss a payment, how long will I have before service is disconnected for non-payment?