When paying by mail, please send your payment to:
True Natural Gas
SEDC
P.O. Box 70878
Charlotte, NC 28272-0878
In addition to the usual way of paying your bill by mail, True Natural Gas offers these other convenient bill payment options:
The hassle-free way to pay your bill. True Natural Gas automatically drafts your bank account on the bill’s due date.
True Natural Gas automatically drafts your credit card on the bill’s due date and then sends a statement showing energy use for the month.
True Natural Gas accepts Visa, MasterCard, or Discover by phone, walk-in, or Internet payments.
When paying by credit card, True Natural Gas does not charge you a convenience fee.
If you prefer not to use a credit card, you can still pay on the Internet by e-check.
View your bill and pay by credit card or e-check through this website. Contact a Customer Service Representative to get set up for e-bill and obtain your password for access to your account online. We'll notify you each month by e-mail when your bill is ready.
Call and speak to a Customer Service Representative Monday–Friday from 8:00 a.m.–5:00 p.m., or use our automated system any time of the day or night to pay by credit or debit card.
Visit our offices in
Palmetto,
Newnan, or
Fayetteville
or a participating bank and pay by cash, check, money order, or credit card.
To make billing even easier, True Natural Gas offers these helpful services:
If you're a Coweta-Fayette EMC electricity customer, we offer the simplicity and convenience of one monthly energy bill.
A residential customer may be offered the option with True Natural Gas' approval to use a Budget Bill payment method. Often called levelized billing, a budget bill is the average of your bills over the past twelve months. It brings your highest bills down and your lowest bills up to nearly the same amount each month.
